Explore AidKit’s platform
AidKit supports each phase of aid and benefits delivery on one platform, helping you save time, lower costs, reduce errors and help staff.
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Custom applications
Simplify the path to qualify
Application forms are often the first touchpoint between recipients and staff. Make the process easier for both with customizable accessibility, eligibility verification, data collection and more.
Faster, cleaner intake
- Secure uploads of supporting documentation in multiple formats
- Validated address formatting and apartment/unit matching
- Normalized data with custom validation and rules
Built-in equity and access
- Multilingual, mobile-first web app
- Web Content Accessibility Guidelines (WCAG) 2.1 AA conformant
Better data for research
- Reduce bias with question randomization
- Collect richer, more accurate data with multiple dropdown options
Robust security
- HIPAA-aligned, SOC 2 Type 2 compliant, mapped to NIST practices
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Eligibility, verification, and review
Make sure aid reaches the right people
Reduce manual rework and increase first-pass approvals while ensuring edge cases are reviewed fairly.
Eligibility
- Unified eligibility engine
- Secure data integrations with existing systems
- Application fraud detection tools
- Identity verification (IDV) with liveness checks
- AI-enhanced document uploads
Verification
- Liveness and video attestation for IDV
- User-authenticated income and residency verification
- AI-powered document authenticity checks
- Human-in-the-loop approvals
- In-person verification fallbacks
- Third-party checks
Case review tools
- Custom review queues and workflows
- Automated pre-checks to catch missing or inconsistent data
- Targeted follow-ups
- Preconfigured controls
- Update eligibility, benefit amounts and scheduling as policy evolves

Case management
Take the guesswork out of casework
Manage the full case lifecycle in one secure platform to build trust, reduce errors and keep everyone up to date. Digitize the entire case record so staff can stop chasing paperwork.
One hub for communications
- Work calls, texts, emails and live video without leaving the case record
- Coordinate more complex situations with scheduled send and three‑way calling
Improve accessibility and outcomes
- Engage with participants through multiple channels
- Offer mobile-first experiences and multilingual support
Resolve cases in fewer touches
- Reduce time spent collecting and organizing data
- Consolidate case information in one secure place
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Payment distribution
More than money movement
Expand access while maintaining the accountability and security expected by auditors, donors and oversight bodies.
Flexible options
- ACH, RTP, and reloadable, virtual/physical debit cards
- Mail or in-person pickup
- Same day bank transfers
- Smart scheduling
Third-party and vendor payments
- Send real-time payouts to third-party bank accounts, load cards or issue paper checks when needed
- Track payment status and reconcile payments across multiple funding sources
Recurring and scheduled payments
- Configure monthly or quarterly disbursement and tiered grants
- Manual overrides for special cases
- Adjust amounts, cadence and frequency as policies evolve
Routing, reporting and reconciliation
- See disbursements, funding sources and exceptions in real-time
- Share dashboards and exportable data with oversight partners
- Route mixed funding sources through the same system
- Maintain transparency with integrated audit logs
- Generate 1099s and other tax documents
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Administration and reporting
Get full visibility for administrators and funders
Keep impact and milestones transparent and trackable with shareable, real-time dashboards and reports for cross-functional collaboration.
Adapt with ease
- Go live in days with preconfigured controls
- Update eligibility, benefit amounts, and scheduling as policy evolves, no re-platforming required
Start secure, stay compliant
- Integrated security controls and encryption to protect data and privacy
- Role-based access control
Get real-time perspective
- Track applicants, eligibility and funds on live dashboards
- Export reports and share views with partners
- Maintain full audit logs
Reduce busy work
- Preset dashboards and controls
- Eliminate messy spreadsheets
- Easily track results after launch
You focus on your community. We handle the tech.
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