Packages
Two packages, one trusted platform
AidKit Essentials is a ready-to-launch, preconfigured solution; AidKit Enterprise delivers deep customization and integrations—both backed by in-house professional services.
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AidKit Essentials
A robust framework for launching aid and relief programs
AidKit Essentials provides a preconfigured solution for aid and relief programs that need to move fast—without compromising on security or compliance.
One platform for all your program needs
Amplify your outreach
WCAG 2.1 level AA Accessible, mobile-first web app available in 120+ languages
Protect funds and program integrity
Built-in fraud mitigation; complete accounting, tax compliance document issuance, and audit logs
Meet recipients where they are
Calls, text messaging, emails, video calling, and document collection are all supported in platform
Offer recipients choice
Flexible disbursements, including direct deposit (ACH), RTP and prepaid physical or virtual debit cards
Save staff time
Fully digitized case records, reminder and behavioral nudges, automated payment issue resolution, and workflow management
Safeguard data with advanced security
SOC 2 Type 2 certified, HIPAA-aligned and mapped to NIST practices
Showcase real-time impact
Preconfigured dashboards; export-ready data
Solve issues and prevent bottlenecks
Channel resources with dedicated support and ticketing
Verify eligibility without adding barriers
Check identity, income and residency; automate follow-ups for missing documentation; reduce recollects with resubmit
Reconfigure and reuse
Launch new programs quickly using the same preconfigured solutions
AidKit Enterprise
A collaborative approach to complexity
AidKit Enterprise pairs you with in-house experts who tailor our platform to your program’s unique needs.
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A fully customized platform for your program
Fair, flexible access
- Mobile-first web app
- Accessible forms
- WhatsApp integration
- Appointment scheduling
Responsive security
- Adaptive fraud mitigation
- Custom geocoding constraints
- AI-powered document review
- Appeals processing
- Complex case escalation
- Multiple claims management
High volume ready
- Bulk notifications
- Cohort management
- Custom reporting dashboards
- On-demand reports
- Custom application questions with branching logic
How it works
Meet with partner services
Discuss program structure, guidelines and desired outcomes.
Design with engineering
A dedicated engineer designs workflows, integrations and governance that meet all your oversight and reporting criteria.
Build and test
We build custom solutions for each phase, from intake to reporting, and stress-test them for high volume, fraud attempts and recipient issues.
Implementation and launch
Partner Services supports your launch, while Engineering provides backend support to keep the program running smoothly.
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Administer programs with AidKit staffing
AidKit Enterprise includes the option to add program staffing for outreach, support, and case management—helping your team focus on community outcomes.
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