Accessibility statement

Although our goal is WCAG 2.1 Level AA conformance, we have also implemented additional functionality and some Level AAA Success Criteria:

1. Images of text are only used for decorative purposes.
2. Re-authentication after a session expires does not cause loss of data.
3. All pages provide a spoken version of the text using synthetic speech for all supported languages using a button to start text-to-speech conversion that reads the text aloud.
4. All pages indicate the current location within tab panel style navigation bars.
5. Proper semantic section headings are used to organize content.
6. All sections provide a text summary that can be understood by people with lower secondary education level reading ability.

We welcome your feedback on the accessibility of AidKit. Please let us know if you encounter accessibility barriers on AidKit:

• Phone: +1 720 710 1919
• E-mail: help@aidkit.cloud
• Postal Address: 2000 S. Colorado Blvd. Bldg 1-2000 - #177
  Denver CO, 80222
• LinkedIn: https://www.linkedin.com/company/aidkit

We try to respond to feedback within 7 business days.

AidKit is designed to be compatible with the following assistive technologies:

• We test our web applications to ensure compatibility on Google Chrome, Apple Safari, Firefox, and Microsoft Edge with Apple VoiceOver and JAWS as compatible screen readers.

Accessibility of AidKit relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

• HTML
• WAI-ARIA
• CSS
• JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

AidKit only shares information about you to third parties when it’s necessary to provide our services, run our business, or when the law requires it. Our vendors use your data only to provide services to AidKit and not for their own purposes. We otherwise disclose personal data only when:

1. You request or authorize it;
2. It’s needed to provide services or process transactions;
3. Required by law or to protect rights and safety;
4. To vendors acting on our behalf under contract;
5. To address emergencies; or
6. To address disputes or to persons with legal authority to act on your behalf.

We may also use aggregated or de-identified information (that does not identify you personally) to improve our services, report on impact, or for marketing. For a current list of third party sub processors and cookie/marketing vendors we work with, see our Cookie Policy.

Despite our best efforts to ensure accessibility of AidKit , there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Known limitations for AidKit:

1. Liveness detection: Recording selfie images and videos and capturing identity documents do not have voice-guided assistance because we are unable to provide text alternatives for a video capture that must be done to facilitate identity verification processes. We are exploring alternative methods to collect the necessary documentation that can ensure web accessibility without compromising the security and validity of the documents and images captured. We offer liveness detection in partnership with programs such as Community-Based Organizations who have a physical location where they can conduct alternative processes to collect identity documentation and verify users without the use of the platform's digital liveness features.
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2. Data visualization: The current data visualization features use an external third-party library that does not currently support text alternatives to non-text content. We are currently exploring remediation and alternatives to this.
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3. Custom content: Inherent to the AidKit platform is the ability for program administrators to customize content for their programs. With this comes some inherent uncertainty about whether the content program administrators provide is accessible. For instance, a video or image that is linked externally may not be accessible. Given that possibility, full accessibility compliance cannot be 100% guaranteed for every single program AidKit helps administer. AidKit makes its best effort to ensure that both the platform and the content that is provided by program partners is accessible.

AidKit, Inc. assessed the accessibility of AidKit by the following approaches:

• Self-evaluation

We welcome your feedback on the accessibility of AidKit. Please let us know if you encounter accessibility barriers on AidKit.